Telephone line:    




Notes:
NCR - No connection to RAS (Hardware in sync, but user cannot logon)
SCR - Slow connection
NSC - Continual zero connect circuit not in synch
DCN - Intermittent connection (IPstream only)
ISP - Intermittent connection (To SP - Service Provider)
EPP - End-user performance problem
CPE - Customer Premise Equipment
FRF - Freeze frame
LTB - Low Threshold Breached
NWP - No web pages